Privacy Policy | Red Car Rentals Kalymnos
Last updated: April 2026
At Red Car Rentals Kalymnos, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have any questions, please contact us at any time via WhatsApp at +30 6945035645 or through our website at carrentalskalymnos.com.
Who We Are
RED Rent a Car Kalymnos is a vehicle rental company based on the island of Kalymnos, Dodecanese, Greece. We operate under Greek and European Union law, including the General Data Protection Regulation (GDPR — EU 2016/679).
- Business Name: RED Rent a Car Kalymnos
- Website: carrentalskalymnos.com
- Contact: WhatsApp +306943019739
- Location: Kalymnos, Dodecanese, Greece
What Personal Data We Collect
When you interact with us whether through our website, WhatsApp, or in person we may collect the following types of personal information:
Identity & Contact Information
- Full name
- Email address
- Phone number
- Nationality and country of residence
Booking & Rental Information
- Rental dates and vehicle category selected
- Accommodation address on Kalymnos
- Driving licence number and expiry date
- Passport or national ID number (required by Greek law for vehicle rental)
- Age and date of birth
Payment Information
We do not store full credit or debit card details. Payment information is processed securely and is never retained on our systems beyond the transaction.
- Communication Data
- Messages sent via WhatsApp, email, or our website contact form
- Any correspondence related to your booking or rental
Technical Data (Website)
- IP address
- Browser type and version
- Pages visited and time spent on our website
- Cookie data (see our Cookie Policy below)
How We Use Your Personal Data
We use the personal data we collect for the following purposes:
- To process and manage your booking including confirming reservations, arranging vehicle delivery, and coordinating our luggage transfer service
- To fulfil our legal obligations Greek law requires vehicle rental companies to record driver identity and licence details
- To communicate with you responding to enquiries, sending booking confirmations, and providing support during your rental
- To improve our services understanding how customers use our website and services helps us make them better
- To comply with insurance requirements your data may be shared with our insurance provider as required by your rental agreement
- To send relevant updates only if you have given us explicit consent, we may occasionally contact you with relevant offers or seasonal news
We will never sell, rent, or share your personal data with third parties for marketing purposes.
Legal Basis for Processing
Under GDPR, we process your personal data on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Processing your booking | Contractual necessity |
| Compliance with Greek rental law | Legal obligation |
| Insurance requirements | Legal obligation |
| Responding to enquiries | Legitimate interest |
| Website analytics | Legitimate interest / Consent |
| Marketing communications | Consent |
How Long We Keep Your Data
We retain your personal data only for as long as necessary:
- Booking and rental records retained for 5 years in compliance with Greek tax and legal requirements
- Communication records retained for 2 years after your last interaction with us
- Website analytics data retained for 12 months
Marketing consent records retained until you withdraw consent
After these periods, your data is securely deleted or anonymised.
Your Rights Under GDPR
As a resident or visitor from the European Union, you have the following rights regarding your personal data:
- Right of Access you can request a copy of the personal data we hold about you
- Right to Rectification you can ask us to correct any inaccurate or incomplete data
- Right to Erasure you can request that we delete your personal data, subject to legal obligations
- Right to Restriction you can ask us to limit how we process your data in certain circumstances
- Right to Data Portability you can request your data in a structured, machine readable format
- Right to Object you can object to our processing of your data for legitimate interest purposes
- Right to Withdraw Consent where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, please contact us via WhatsApp at +30 6945035645. We will respond within 30 days.
Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. All digital communications are encrypted, and access to booking records is restricted to authorised personnel only.
Third-Party Services
We may use a limited number of trusted third-party services that may process your data on our behalf, including:
- Website hosting provider
Insurance provider (for rental coverage purposes)
WhatsApp / Meta Platforms (for customer communication subject to Meta’s own privacy policy) - Google Analytics (for website traffic analysis subject to Google’s privacy policy)
- All third-party processors are required to handle your data in compliance with GDPR.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page will always reflect the most recent update. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to get in touch:
– WhatsApp: +306943019739
– carrentalskalymnos.com
– Kalymnos, Dodecanese, Greece